Vodacom worst network, taking money without permission from their accounts

Item: Vodacom
Rating: 1
Author: Nicodene B

Struggling... Vodacom keeps deducting ekstra money from my account... After I called many times and they assured me it will be fix... But till today they deducted extra money from my account and still didn't pay me back...

Helpful (0)

Replies (2)

Vodacom's replyOfficial

29 Oct 2018, 07:08

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply29 Oct 2018, 07:08

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's replyOfficial

02 Nov 2018, 09:15

Good Day,

Kindly note that your query is currently being addressed by the relevant department who will be contacting you to offer further assistance.

The reference number is ***.

Regards
Vodacom Consumer Website Team

Vodacom's reply02 Nov 2018, 09:15

Official

Good Day,

Kindly note that your query is currently being addressed by the relevant department who will be contacting you to offer further assistance.

The reference number is ***.

Regards
Vodacom Consumer Website Team