MP
Martin P
1 reviews | Active since Jun 2021
17 Jun 2024, 18:37
Vodacom Worst Network Steer Away
My LTE contract included a router from Alcatel which never worked and lost signal permanently. It was taken to the repair shop 3 times. Everytime Vodacom sends it back and told me that there is nothing wrong with it but when reaxgimh home. Same story no signal. The last time I booked it in for repairs I never got it back. Vodacom is a ****. Don't use this network. They are the worst. No communication or feedback.
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Vodacom's replyOfficial
18 Jun 2024, 08:06 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply18 Jun 2024, 08:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
MP
Martin P's updateReviewer Update
29 Jun 2024, 10:10The router is not at the store as indicated by the Consumer Team. Can Vodacom please indicate to me where the router is?
MP
Martin P's update29 Jun 2024, 10:10
Reviewer Update
The router is not at the store as indicated by the Consumer Team. Can Vodacom please indicate to me where the router is?