AS
Ahmed S

1 reviews | Active since Apr 2018

10 Apr 2018, 15:41

Vodacom worst network provider

Ive been complaning about poor reception for over a few months now. All i get is a call with a new ref number. I have all the emails as proof. Ive asked for a booster or something to help the people of this area. But nothings been done. Ive asked to cancel my contract and theres no response.

0
Replies (2)
Vodacom
Vodacom's reply10 Apr 2018, 19:48
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply11 Apr 2018, 10:17
Official

Good day

We have requested our Network management division to make contact with you.

We apologise for any inconvenience caused.

Regards

Moddy

Best regards,