VODACOM: WORST NETWORK PROVIDER

I have had the worst experience with Vodacom thus far. I made a payment on my account on 9 December 2017 amount of R1450. To date my laptop has not been reconnected! I've been calling their call center, collections department and legal department everyday since the 9th, only for someone to pass the buck and tell me to call someone else! I've been receiving smses to say that my account is in arrears- which in fact is NOT true. Maybe if Vodacom bothered to check their records and take their heads out of their ****s they would see. I have reached my wits end in frustration. What happened to being the best network provider in South Africa?! My foot! You guys are the worst in my opinion.