LM
Lebo M

1 reviews | Active since Apr 2022

27 Apr 2022, 10:35

VODACOM WORST NETWORK EVER AND CALL CENTRE AGENT HAVE ATTITUDE

Your call centre agent need tp respect people i called on thursday i had 1GB that wasnot working the lady says i must stwitch my phone off which i did but the data didnt work she said she is opening the query which she didnt,i waited the whole day i didnt get the reference no i had to call on friday i was told no query was open but they can see i call on thursday and the lady i called on friday trued to open a query and now i got a message that my query is closed

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Replies (1)
Vodacom
Vodacom's reply27 Apr 2022, 11:42
Official
 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team