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Thendo M
1 reviews | Active since Jun 2017
26 Sept 2019, 19:14
Vodacom worst network ever
First of all i would say vodacom consaltants are very rude they are always negative and rude not even ready to solve any problem i've never called vodacom call centre and get help,i called regarding my minutes and airtime dissaipairing i didnt even got the notifiacation to show how many minutes i was left with i just got a sms that i've run 9ut of airtime so help me with my airtime and minutes or else you will loose me
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Replies (3)
Vodacom's replyOfficial
27 Sept 2019, 07:21Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply27 Sept 2019, 07:21
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Thendo M's updateReviewer Update
27 Sept 2019, 08:12You are not solving my problem
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Thendo M's update27 Sept 2019, 08:12
Reviewer Update
You are not solving my problem
Vodacom's replyOfficial
02 Oct 2019, 13:52Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been resolved. Regards,Consumer Website Team
Vodacom's reply02 Oct 2019, 13:52
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been resolved. Regards,Consumer Website Team