1 reviews | Active since Mar 2013
Vodacom worst network ever.
<p>I'm on a smart m package and exceed my allocated minutes and data every month and I am then billed out of contract rates. From midday today I am unable to make calls and was advised by person at 111 it would sorted in an hour. I called back several hours later only to be told I have exceeded my allocated minutes and am locked out. I tried to explain that I am not on top up but a open contract to which I was told "all supervisors are in a meeting at 6pm, wait for tommorow. She tthen rudely hung up on me.I am now unable work as I cannot contact any customers or officials. Thanks vodacom for your pathetic service and manners of your staff, noting I have 3 contracts and been over 10 years with vodacom.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Hi Poovasen
As discussed, this matter has now been resolved.
Regards,
RJ
Best regards,
Hi Poovasen
As discussed, this matter has now been resolved.
Regards,
RJ
Best regards,
