MK
Michelle K
1 reviews | Active since Sept 2017
15 Jan 2019, 08:28
Vodacom - worst network ever!
I am extremely dissapointed in Vodacom. I received a letter where they will deduct my installment on 26 January. To my suprise they deducted it on 15 January. This was my grocery money for food. R224 might not be a lot but for January it is my food money. I need a refund IMMEDIATLEY.
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Replies (2)
Vodacom's replyOfficial
15 Jan 2019, 08:48 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply15 Jan 2019, 08:48
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
15 Jan 2019, 10:57 Dear Michelle
Thank you for taking my call. As per our telephonic conversation, I have advised accordingly with regards to your query.
We apologize for the inconvenience and the service experienced.
Have a great day further
Vodacom Consumer Website Team
Thank you for taking my call. As per our telephonic conversation, I have advised accordingly with regards to your query.
We apologize for the inconvenience and the service experienced.
Have a great day further
Vodacom Consumer Website Team
Best regards,
Vodacom's reply15 Jan 2019, 10:57
Official
Dear Michelle
Thank you for taking my call. As per our telephonic conversation, I have advised accordingly with regards to your query.
We apologize for the inconvenience and the service experienced.
Have a great day further
Vodacom Consumer Website Team
Thank you for taking my call. As per our telephonic conversation, I have advised accordingly with regards to your query.
We apologize for the inconvenience and the service experienced.
Have a great day further
Vodacom Consumer Website Team
Best regards,