1 reviews | Active since Oct 2016

20 Mar 2017, 16:23

Vodacom worst network ever

<p> Vodacom devoted R12 000 from my fiancée account this month now they've *******ly blacklisted her for reversing the debit order. Apparently her line was closed when she only cancelled insurance! We have all the bank statement to prove that we have been paying . When we call no one is able to help us. They have no regard whatsoever bunch of bullies! </p>

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Replies (3)
Vodacom
Vodacom's reply20 Mar 2017, 16:33
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply29 Mar 2017, 09:01
Official

Dear Mr Nhlapo,

Please note that feedback has been sent via email.

We need to contact the Account holder.

Regards,

Cassandra

Best regards,

Vodacom
Vodacom's reply29 Mar 2017, 09:01
Official

Dear Mr Nhlapo,

Please note that feedback has been sent via email.

We need to contact the Account holder.

Regards,

Cassandra

Best regards,