VODACOM WORST NETWORK EVER

I have been fighting about network problems for longer than 5 years on the farm in Lydenburg, we must keep paying our contracts but can't use the data and we loose all the way. Again I had done a request on the 11th of January 2022, all the keep telling me is "" Good day Thea,

As previously mentioned your Network query is still in hand with the team. We have requested for a technician to make contact with you.

Regards, Vodacom"" This message was last night, they don't call or SMS. I wait long for emails, had to send messages on Facebook messenger. What can I do more, I will not pay my contract anymore because I must keep paying for nothing.