Vodacom - Worst Mobile Provider Service Ever

I opened a Vodacom contract last week and after receiving my device I discovered that the dual-SIM functionality has been disabled. Additionally the SIM was a recycled number so I have been getting multiple calls from banks and lawyers looking for the previous SIM owner as well as OTPs.

When I called Vodacom to request a different number as this one clearly has issues and it is going to be a problem going forward, they refused. Simply saying that recycling SIMs was an industry practice and all network providers have the same issue. I can say with cer*****y that this was the first time this has happened to me and the flippant attitude from Vodacom's support staff doesn't bode well for me as a new client.

The average 1-star rating Vodacom has on HelloPeter seems well deserved.