Vodacom - Worst Internet Service Provider! I would not recommend

The worst experience ever! 1 whole week without internet because Vodacom refused to cancel my internet even after I've had years of the worst Fibre service with them. I do not understand why I need to wait a whole week just for you to cancel and release my line even though I've served over 30 days of notice!! My cancellation letter shows that this Fibre service was to end on the 2nd of February however it ended on the 1st of February as I did not have internet since then! I can't even sign up with a different service provider as Vodacom is basically holding the Fibre line hostage! I've spoken to so many different agents at Vodacom and they all give me a different BS excuse. I would definitely not recommend Vodacom Fibre. They are the worst ISP from my personal experience.