GS
Gideon S
1 reviews | Active since May 2021
26 May 2021, 16:14
Vodacom worst internet fibre supplier
The WORST internet supplier, do not think because they are a big company they will be able to assist you. From the installation to now it has been a big pain and frustration. They don't need your business. From 20 April 2021 up to now, still no fibre. Only emty promises and lies. If it's not a connection error then apparently the area fibre is off line. Yet the neighbor also on Openserve has a connection.
If you want to spare yourself a lot of frustration, sign up another internet supplier. Stay away from Vodacom and Openserve.
Can a more senior person contact me. (As if that will happen.)
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
27 May 2021, 07:12 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply27 May 2021, 07:12
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
GS
Gideon S's updateReviewer Update
28 May 2021, 08:31Still NOTHING has been done, by Vodacom.
Just a message on this platform to make it look like they care.
When I logged the last complaint 2 day back, I was told that a manager would call me. Still no call.
I promise you by far the worst fibre internet supplier.
Still waiting.............
Just a message on this platform to make it look like they care.
When I logged the last complaint 2 day back, I was told that a manager would call me. Still no call.
I promise you by far the worst fibre internet supplier.
Still waiting.............
GS
Gideon S's update28 May 2021, 08:31
Reviewer Update
Still NOTHING has been done, by Vodacom.
Just a message on this platform to make it look like they care.
When I logged the last complaint 2 day back, I was told that a manager would call me. Still no call.
I promise you by far the worst fibre internet supplier.
Still waiting.............
Just a message on this platform to make it look like they care.
When I logged the last complaint 2 day back, I was told that a manager would call me. Still no call.
I promise you by far the worst fibre internet supplier.
Still waiting.............
GS
Gideon S's updateReviewer Update
02 Jun 2021, 16:18As I said still waiting, phoning Vodacom every day.
They seriously do not have a clue, what customer service is.
I am canceling their service now.
They seriously do not have a clue, what customer service is.
I am canceling their service now.
GS
Gideon S's update02 Jun 2021, 16:18
Reviewer Update
As I said still waiting, phoning Vodacom every day.
They seriously do not have a clue, what customer service is.
I am canceling their service now.
They seriously do not have a clue, what customer service is.
I am canceling their service now.