ZH
Zakariya H
1 reviews | Active since Jan 2019
18 Jan 2019, 17:38
Vodacom worst home internet service provider!!!
Worst WiFi provider in SA!!! Recently got their new “microwave” internet line and it’s supposed to be the fastest thing they have... it has its own satellite dish and promises no interruptions if two or more people are using it... but you can’t watch a YouTube video properly if ONE person is on google... and probably the worst **** is that they cut your data mid day and it doesn’t come back until you phone them!!! This is by for the worst service I have ever received... honestly would recommend people to stay with telkom... it’s slower... but it will work... vodacom is just dog ****.
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Vodacom's replyOfficial
18 Jan 2019, 18:00Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply18 Jan 2019, 18:00
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
23 Jan 2019, 11:37Dear Zakariya,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We have tried contacting you on numerous attempts and you were not available. Please let us know if you still require further assistance. Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We have tried contacting you on numerous attempts and you were not available. Please let us know if you still require further assistance. Regards Consumer Website Team(SA)
Vodacom's reply23 Jan 2019, 11:37
Official
Dear Zakariya,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We have tried contacting you on numerous attempts and you were not available. Please let us know if you still require further assistance. Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We have tried contacting you on numerous attempts and you were not available. Please let us know if you still require further assistance. Regards Consumer Website Team(SA)