JP
John P
1 reviews | Active since Jul 2015
28 Aug 2020, 09:24
Vodacom - Worst Fibre provider ever!!
This is the worse Fibre provider I have ever had the unpleasant experience with both as a provider as well as to move away from. Anyone reading this stay as far away from Vodacom as humanly possible as they haven't a cooking clue what service is, not as a technology nor customer service!!
I call they try to get a simple thing of an ONT and then I am hung up on.
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Replies (2)
Vodacom's replyOfficial
28 Aug 2020, 10:58 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply28 Aug 2020, 10:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
JP
John P's updateReviewer Update
31 Aug 2020, 16:46Hi then, may I have the B-Number so I may provide it to the new service provider?
JP
John P's update31 Aug 2020, 16:46
Reviewer Update
Hi then, may I have the B-Number so I may provide it to the new service provider?