DB
David B

1 reviews | Active since Jul 2009

07 May 2020, 13:37

Vodacom Worst Fibre Network

Sad Excuse for Fibre , endless issues , endless waiting on the phone .Now the fibre line drops . I work from home and need at least 20Mbs , which has now improved after spending days phoning. I was a Team meeting and the line drops , this is important for me , I pay Vodacom for service , the same way ii am expected to be paid for my service . If I don't provide a service how the hell do get paid . Intern how are you expecting me to pay Vodacom. If it was my choice as we in lockdown , would move somewhere else .

0
Replies (2)
Vodacom
Vodacom's reply07 May 2020, 13:56
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team
DB
David B's update07 May 2020, 15:23
Reviewer Update
ja phone back after weeks , poor excuse for a Customer service