Vodacom worst fibre in SA

I have been struggling with Vodacom Fibre now off and on for over 3 months. we had our line re-situated on the proerpty and sicne then i have had non-stop issues. It started where we had connectivity then it disappeared for 8 hours then came back on for 7 hours then went off for 10 hours then came back on for 6 hours and so it went for 2-3 days before it just went off completely. next spet speak to a 100 consultant who can only answer what has been written in their "homework" book, no help at all. this goes on for days even though theri turna round time is meant to be 48 hours. now you wait 4-5 days before their techs get involved this then takes another 1-2 days then only do they contact Vumatel to ask them to go out. now near in mind i initilly tell them that the issue is most likely with the Vumtel side as i have some techincal skills. still nope we dont care. now this has been going on for months they come out fix the issue, when i say fi it works for a week or two then boom gone again and then we start the whole 1 week process of gettin fibre again, this has now gone on for months. now you can imagine that as im writing this my blood is boiling and im trying to compose myself so i can write the correct information sown but this is blatantly "****" service by one of the biggest network operators in SA. And you have to fight tooth and nail to get your service up but come debit order date Vodacom has no probem taking thei rmoney instantly. i have now had to get Rain as a backup and that in its self is a pain but none the less im getting something as suppose to nothing from my ISP who i pay quite a bit every month. and no one calls to apologise no one goes the extra mile (in a service industry) for you as a customer. throw in the added headache of my wife working from home and relying on connectivity to do her job seeing as if she is not working she isnt getting paid either, so in this time we have lost thousands in salaries, paid out thousand on data,Rain but hey you must just wait till we can help you. As i type this we are now 5 days in to not have fibre again and once again its the whole charade of we have escalated but nothing happens. absolutely ridicuslous from such a big company, i work in the service industry and if this was my client and i treated them like this- Good bye your fired would be their answer.