CS
Chantel S

1 reviews | Active since May 2020

09 May 2020, 08:44

Vodacom worst ever service

ONE WORD: VODACOM!! I had enough of Vodacom. Over 10 years with Vodacom and not one day was easy with them. Always making promises, and new packages that cost nothing .. BUT yet paying at the end of the month. Deactivating subscription not subscribed for. In order to deactivate you must pay even though you deactivated it 2 times all ready. Still paying.. When ask why do I have to pay answer I can not answer or do not know.If deactivate pay first and we will investigate if Vodacom's mistake..And It is NEVER THEIR FAULT. I should have change when I had the chance. Stay away from Vodacom.

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Replies (1)
Vodacom
Vodacom's reply10 May 2020, 02:24
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team