Vodacom (WORST CUSTOMER EXPERIENCE EVER!!!!!)

Yerrrrrr the worst CX I have ever experienced. Yoh. You have agents giving different information about their products. I was told my nuber was given to someone else (NOT MY PRIVACY IS NOT SAFE), One told me number was cancelled in 2015 and Ive been using this number for only about 4 years. One told the code on my SIM matches my number and one told me it does not and told me it does.... All different info regarding one query. Well Tobi is the worst IVR i have ever used in y life and they can't even route you to an agent who was helping you previously even if they the one who seemed closest to solving my query....... I now understand why they have a very low overrall rating.. If anyone knows a bigger platform where I can share this experience. Please let me know. I wish I could an SABC ad just telling viewers about the experience I just had. I was on a call since 08:00 in the morning and my issue has not been resolved. I was even ptold to buy a new SIM by one of the agents, I got the SIM then I was now told go buy an even more expensive to solve my issue.