Vodacom worst customer experience

Item: Vodacom
Rating: 1
Author: Mbali P

Vodacom business has not been helpful at all, been trying to move contract from personal to business, between the voda shop and call center I am not sure who is worse, no help , no follow up, no accountability, everything is manual in 2023 you must stand in long queue and still you won't get help

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Replies (1)

Vodacom's replyOfficial

09 May 2023, 07:22

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team

Vodacom's reply09 May 2023, 07:22

Official