B
Bryan
1 reviews | Active since Sept 2020
25 Jul 2022, 20:19
Vodacom - worst customer and insurance service
Worst customer and insurance experience. We have been trying for over 6 weeks to get our phone repaired through Vodacom Insure, only to be shunted around and around, with not a single person able to tell us what’s happening. And they have now lost our phone for 2 weeks and are unable to find it. Absolutely do not recommend. 0/10
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Vodacom's replyOfficial
26 Jul 2022, 07:47 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply26 Jul 2022, 07:47
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team