US
Ummaya S

1 reviews | Active since Dec 2016

18 Dec 2016, 05:56

Vodacom Worst custom service ever

<p>Need someone to contact me with regards to the faults on Vodacom side for incorrectly debting my account after changing my debut order date and causing my credit rating to drop!!!! Extremely dissatisfied , have reference numbers, been promised call backs and yet I still wait </p>

0
Replies (1)
Vodacom
Vodacom's reply18 Dec 2016, 06:13
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team