Vodacom, worst company on the planet.

11 working days ago i started with Vodacom as they blacklisted one of my phones on my contract for bad payment, never missed a payment in the 18 years with Vodacom.

It took them 7 days after me phoning them almost 30 times(agents lazy and don't want to talk) putting the phone down in my ear when they need to go home, to realize that the phone was not registered on their network. This the reason for blocking my (contract) phone as they need to find out if it's ******. After we came to this conclusion I had to send documentation to proof that the phone wasn't ******. It's been 4 working days and no feedback, the "supervisor" that was suppose to phone me back never did, all the agents I speak to make empty promises of phoning me back.

Their theme for the past 2 weeks, we escalated the problem and will phone you back tomorrow.

Worst service provider on the planet, all their staff are *********** and lazy.

I think after 18 years it's time to pack up and leave this lost cause of a company.

Please do not use Vodacom. I will make sure I spread this all over social media and send my complete story to the newspapers and radio stations.