JF
Jose F

1 reviews | Active since Sept 2020

02 Sept 2020, 04:41

Vodacom worst company on earth

Vodacom must be the worst and most *********** company i have had to deal with in years ,i have 2 Data contracts that have expired and want them cancelled 1) You follow their online system then you get a reply that the numbers don't exist 2) after how many emails to the customer care the contract is still running 3) do not even try the call center if you eventually get helped after hours of trying it sounds like a taxi rank with all the background noise you cannot hear a word

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Replies (1)
Vodacom
Vodacom's reply02 Sept 2020, 08:07
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team