GW
Gerda W

1 reviews | Active since Apr 2012

07 May 2017, 20:04

Vodacom - Worst company ever !!!!!!!!!

<p>I posted a review on Hellopeter on the 14th of January 2017. They kept on charging me for cancelled contracts and added another 2 numbers *******ly to my account. These 2 numbers are not mine!!!!</p> <p>Rashieda from Vodacom has responded and told me she will hand this to their legal team to investigate but I do not owe Vodacom anything.</p> <p>I thought this is to good to be true and I was right. Friday I have received an email from Vodacom threatening me to hand me over if I do not pay the R6000 outstanding on "my" numbers.</p> <p>Exactly what does one need to do for these people to understand????? I see somebody else has complained about Vodacom adding numbers *******ly to their account now as well. This makes me wonder if this is becoming a habit at Vodacom.......</p> <p>Stay as far away as possible from this company!!!!!</p>

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Replies (2)
Vodacom
Vodacom's reply08 May 2017, 06:13
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply08 May 2017, 11:05
Official

Dear Client

I will follow up with the Legal Team in order to resolve this matter. I will respond to you via email as well.

Kind regards

Vodacom Consumer Website Team