KM
KEITUMETSE M

1 reviews | Active since Apr 2021

12 Apr 2021, 09:16

VODACOM WORST COMPANY EVER

VODACOM WORST SERVICE EVER... I would never recommend Vodacom to anybody, My contract finished on the 27 of January 2021 if am not mistaken, and I did not get any sms from them saying that my contract is finished or should I wish to Upgrade. I tried to call on February after 15th to cancel my contract then they told me It’s late I should phone before 15th; I did phone early March before 15th to cancel. They said I will receive a sms to confirm my cancellation, I haven’t received it even today.I tried to call again on friday 09th they told me same story, but they busy deducting my money every month end.

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Replies (1)
Vodacom
Vodacom's reply12 Apr 2021, 09:50
Official
 Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team