EJ
Elizabeth J
1 reviews | Active since Jun 2023
21 Jul 2023, 05:51
Vodacom WORST COMPANY
Have problem with vodacom who have unilaterally extended my contract from 2 years to 3 years without. My consent. Major difficulty to get them to cancel contracts now due for cancellation. Only to be advised that one contract has been flagged as *****. No response to my email addressed to mt sameel joosub the owner of vodacom. Staff are not interested in assisting. WORST COMPANY.
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Vodacom's replyOfficial
21 Jul 2023, 07:42Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply21 Jul 2023, 07:42
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team