<p>This is the 3rd time I am reporting these issues to no avail - all I get is a message saying that a consultant will contact me, but they have not.</p> <p> </p> <p>My first issue is with the App you have updated. I do not get how you update an App which is working perfectly and then we get an updated App that does not work. You cannot even buy data online.</p> <p> </p> <p> My second issue is with my husband's data account. He still had data over last month and he could see how his account was escalating daily. What is the problem?</p> <p> </p> <p>Vodacom needs to resolve these issues ASAP or they will be losing four contracts shortly. If I do not get my issues resolved, I am going to go viral with these issues. This is your last chance to resolve these issues amicably.</p> <p> </p> <p>ANTHONY AND GEORGIA OLIVER </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
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