MH
Marthie H

1 reviews | Active since Nov 2016

19 Nov 2016, 21:32

Vodacom worst cell phone service provider in South Africa

<p>30 September 2016 I caled Vodacom to find out why my contact was not canceled. They could not answer me. And a investigation was lodged. I did explain that I changed banks and don't want to get behind bur don't want to give my details till this was canceled. Up tI'll today and in exes of 10 calls later still not resolved. 2 months still not canceled. Today was the last straw. As they won't cancel the contract unless I pay. I need some legal help can someone please tell me who I can contact. As I want my second contract canceled as well I dont want any thing to do with these useless service provider any more</p>

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Replies (1)
Vodacom
Vodacom's reply20 Nov 2016, 06:02
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team