Vodacom worst call center agent

<p>Today I recharged my phone with R12 and when I tried to call someone ,I got a message that says you have less than R3 . I called the call center the lady answers and I explained what happened . She then yawns relutantly and I even asked you yawning she says yes. She then tell me maybe there were automatic downloads that took my airtime . I asked her for a solution she says next time it happens am must just dial the number she sent me to stop it . My question was but that does not stop the automatic downloads . She says there is nothing she can do about it . She really did not care at all