SC
Safeera C

1 reviews | Active since Feb 2018

22 Feb 2018, 15:16

Vodacom worst billing system

Vodacom has over charged us with our cell phone accounts we have been using. We accept our part and have been controlling the use of the phone , yet the billing is coming up to an exuberant amount every month. Vodacom needs to work on their billing system as they are making it hard for us clients to work with them if they are not going to put in relevant measures on their side as well. Vodacom's service has really deteriorated over the past few years and I am extremely disappointed in their service to us clients. This is one network that only cares about making the most money and *****ing from their clients, that's for sure.

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Replies (2)
Vodacom
Vodacom's reply22 Feb 2018, 16:27
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply05 Mar 2018, 14:19
Official

Good Day

Kindly note that we have mailed you for further assistance.

Regards

Dc

Best regards,