DB
DeWet B
1 reviews | Active since Mar 2019
13 Jul 2023, 19:21
Vodacom worst and worst
I wish I could give a 0 rating to Vodacom. They manage to succeed again in disappointing me. When I upgraded to what we agreed on and what i got are two different things. I have spoken to numerous consultants that escalated my situation but nothing comes from it. It's been two weeks now. Thank you Vodacom. You will loose some of my contract within due time.
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Vodacom's replyOfficial
14 Jul 2023, 07:37 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 Jul 2023, 07:37
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
DB
DeWet B's updateReviewer Update
14 Jul 2023, 12:07Great. They did try and call me once this morning when I was in a meeting and not yet again.
DB
DeWet B's update14 Jul 2023, 12:07
Reviewer Update
Great. They did try and call me once this morning when I was in a meeting and not yet again.