3A
38 Avenue
1 reviews | Active since Sept 2020
01 Sept 2020, 13:14
Vodacom WORST!
Worst experience ever. Trying to upgrade since July 2020, done via telephone, and till today not done. Also, cancelled my wife's contract (that has expired) during February 2020, and received a call that account is in arrears today. Cannot believe the incompetency at Vodacom. Nobody can rectify their problem, or offer solutions.
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Vodacom's replyOfficial
01 Sept 2020, 13:56 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 Sept 2020, 13:56
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team