SK
SIBUSISO K

1 reviews | Active since Jul 2011

11 Feb 2017, 18:01

VODACOM WORSE THAN THE ANC

<p>I couldn`t log in to Vodacom online self service.I contacted them several times and each they called me back to assure me that it will be deleted and I should re register afterwards.That was mid 2016,shockingly to this day nothing has been done about it.</p> <p>Honestly I will never upgrade any of my 6 accounts with them,Ive been with Vodacom since 1997.Their recent lack of customer service and accountability is absolutely shocking.</p> <p>One my ref number is A2-1Z2U-J8WVC,on the 26th November......******* service!!!!!!!!!</p>

0
Replies (2)
Vodacom
Vodacom's reply12 Feb 2017, 10:42
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

SK
SIBUSISO K's update17 Mar 2017, 07:11
Reviewer Update

It's the 17th of March,nothing has been done about this request by Vodacom.