Vodacom worse than license department

How long can it take to port a R119 MTN contract to a new Vodacom R249 contract? The process started about the 28th of August and too date (12 September) we are still not finnished. Who do Vodacom think they are, letting me drive in from the farm, to go sit in a row for an hour only to go home empty handed, because suddenly thy require this and then that and so on.... about 5 times. What is wrong with you people, my company is 10 years old, it had a contract with MTN for 4 years, you required my bank statements which I submitted and all the other endless documentation. Why would you require an avidavate from me stating that I am the member if it clearly says so on the CK2 document? (Newsflash - ********* will lie even on avidavate, so whats the point, besides you making me feel you don't trust me) I don't have the time for all your red tape and nonsence. Best of all - the lady told me I can not email my documents to her, vodacom does not work that way, she needs a hard copy. Way to go communications giant! Do you want to do business or not?