Vodacom - Worse than ever.

Your service delivery if at all possible has gotten even worse with the introduction of your bot on whatsapp. I have called in to Vodacom this morning on their 135 number, told to go to the billing department on yet another number and when landing on that automated response instead of being redirected to a consultant as your automated message says, the call message directs me to the bot again which is useless for my query and the call then ended. I give up with you! I have messaged you from facebook and again an automated response. The only way to get any response from you is to post on Hello Peter.