HC
Herman C
1 reviews | Active since Sept 2013
08 Feb 2021, 08:58
Vodacom worse than Eskom.
Promise after promise after promise. The only actual response I can get from Vodacom is a generic copy paste message at the bottom of my Hello Peter complaints.
I upgraded 2 sim cards online. Got 2 new phones. Vodacom made a massive mistake and said that they could not honour the deal. I sent both phones back. They reverse the upgrade for 1 of them. I'm still paying for the other.
I have phoned and emailed, complained, begged, pleaded and threatened.
Vodacom does not give a ****.
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Replies (1)Vodacom's replyOfficial
08 Feb 2021, 10:10 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Feb 2021, 10:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
