HC
Herman C

1 reviews | Active since Sept 2013

08 Feb 2021, 08:58

Vodacom worse than Eskom.

Promise after promise after promise. The only actual response I can get from Vodacom is a generic copy paste message at the bottom of my Hello Peter complaints.

I upgraded 2 sim cards online. Got 2 new phones. Vodacom made a massive mistake and said that they could not honour the deal. I sent both phones back. They reverse the upgrade for 1 of them. I'm still paying for the other.

I have phoned and emailed, complained, begged, pleaded and threatened.

Vodacom does not give a ****.

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Replies (1)
Vodacom
Vodacom's reply08 Feb 2021, 10:10
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team