Vodacom, worse service provider in SA

Item: Vodacom
Rating: 1
Author: arends A

Tomorrow marks exactly a week since I logged a call that my vodacom Fibre is down. I have called Vodacom daily to follow up and get empty meaningless comments that someone will be in touch with me in due course. That Gugu has been assigned to the matter, that a technician will be in touch with me. But nobody can say when my internet will be up and running. I buy data almost daily for work /study and we cannot watch TV without wifi. So angry.

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Replies (1)

Vodacom's replyOfficial

25 Mar 2022, 07:13

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply25 Mar 2022, 07:13

Official