VODACOM WORSE SERVICE PROVIDER

Experienced the worse possible experience with calling into Upgrade division.The first Agent I dealt with took ownership of my profile and upgraded on numbers without my consent . Second Agent was not transparent about the upgrade deal. received last week. I called in same day to cancel was unhappy . It’s a week later still waiting for RAM to collect the devices. Every Agent in Vodacom want to sell you extensions on your contract to gain commission. People please be careful when calling into the Call Centre…you will be shocked when you receive your bill and the Agent no where to be traced even though calls are recorded. I’ve had enough of Vodacom . I waited 15 minutes waiting to speak to a Manger… call got cut …