CM
Confidance M
1 reviews | Active since Dec 2021
08 Dec 2023, 16:09
Vodacom worse service
Worse service ever. I have 3days now without internet. Called and they gave me SR number but no one is even sure when it will be restored. Been calling and all they do is to make me hold for at least 18minutes then never get help.
I am very disappointed. Am missing deadlines while am paying though. What kind of a customer service is that?
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Vodacom's replyOfficial
11 Dec 2023, 07:39Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Dec 2023, 07:39
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team