MF
Martie F
1 reviews | Active since Jan 2010
02 Dec 2021, 12:11
Vodacom worse ever service.
There should be an option to give Vodacom a minus star. That is how bad their service is! Tried to cancle a wifi contract now for more than a month after Vodacom told me the date that I can cancle the contract. After numerous calls and visits to a vodacom shop the contract is not canceled!!! Now they informed me that I can only cancel the contract next year. This is utter nonsense. I will never do business with vodacom again.
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Replies (3)
Vodacom's replyOfficial
02 Dec 2021, 14:07Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Dec 2021, 14:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
MF
Martie F's updateReviewer Update
06 Dec 2021, 14:21Just shows you how bad the service is at vodacom. Still waiting for someone to phone me as promised. I even went to a vodacom shop and like always Vodacom was off line.
MF
Martie F's update06 Dec 2021, 14:21
Reviewer Update
Just shows you how bad the service is at vodacom. Still waiting for someone to phone me as promised. I even went to a vodacom shop and like always Vodacom was off line.
MF
Martie F's updateReviewer Update
06 Dec 2021, 18:17Thank you for the professional call. Eventually problem solved.
MF
Martie F's update06 Dec 2021, 18:17
Reviewer Update
Thank you for the professional call. Eventually problem solved.