1 reviews | Active since Aug 2016
Vodacom world
<p>Without prejudice</p> <p>i had posted previously that I had received a blown up amount on my bill of my 3G modem data, above R10,000, which I hardly use it, after a long dispute at their Midrand offices of vodka world, they couldn't supply me with the websites I have used, they gave me a bit of credit, but what I paid was far above my usage. I asked them to add a restriction on my data bundle limit, once I reach to end my bundle to let them soft block my 3G data number which I hardly use in case I am out of home only. The month after I received a message that I have reached and used my data bundle and my data line, which is not a cell phone line even, it's blocked. But last month I received an amount just under R5000 and my data line was not blocked at all. So after a long argument and their meetings with their management they promised me to credit only R2200. Do you find this fair? When my bundle rate is R350.00 and if they don't soft block my data line it's not my responsibility to pay an amount just under R3000, when I have an arrangement and agreement with them to block once my 5 Gig data of value R350.00 is over. Without prejudice would like to know is this the new technic of Vodacom to overcharge his customers? This is unacceptable. And on top of this I never receive tax invoices from Vodacom for all my company numbers. This is unacceptable and unprofessional. V</p>
Dear Customer,
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Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Without prejudice
I am few up of your false or untrue diplomatic promises. You cheated me with Rabout R4300 , and you want to credit me only R2200. You are still ********ly grabbing my R1,700 Rands. Please be correct and reasonable. If I alone suffered so many times with your irregular and excessive debit orders, I imagine how many people are suffering and overpaying you. If you charge R10 more per person and as you have let's say minimum of 1 million client, it makes 10 million Rands. Please change your attitude. I have told you since 2015 I have not been receiving any tax invoices for all different number of my company cell numbers, you didn't do smallest effort to start sending it. As you have the right of having the right of debit order, you are getting freely into my account and debuting as much as you can , but you never send any tax invoice and when I complain that you have overcharged me, you re credit me half of what you have overcharged. Do you think I will allow you to keep the other half in your pocket which belongs to me? This is still considered overcharging, or ripping me off. I will not let you this to happen. I will ask back the refund of all by 100% what you have overcharged me.
VODACOM, kindly refund all what overcharged me OF IMMIDIATE EFFECT AND IN FULL. I AM READY TO PAY ALL WHAT I OWE YOU, but nothing more. IF YOU WANT MORE RATHER YOU APROACH A CHARITY ORGANIZATION BUT NOT ME.
Without prejudice
I am few up of your false or untrue diplomatic promises. You cheated me with Rabout R4300 , and you want to credit me only R2200. You are still ********ly grabbing my R1,700 Rands. Please be correct and reasonable. If I alone suffered so many times with your irregular and excessive debit orders, I imagine how many people are suffering and overpaying you. If you charge R10 more per person and as you have let's say minimum of 1 million client, it makes 10 million Rands. Please change your attitude. I have told you since 2015 I have not been receiving any tax invoices for all different number of my company cell numbers, you didn't do smallest effort to start sending it. As you have the right of having the right of debit order, you are getting freely into my account and debuting as much as you can , but you never send any tax invoice and when I complain that you have overcharged me, you re credit me half of what you have overcharged. Do you think I will allow you to keep the other half in your pocket which belongs to me? This is still considered overcharging, or ripping me off. I will not let you this to happen. I will ask back the refund of all by 100% what you have overcharged me.
VODACOM, kindly refund all what overcharged me OF IMMIDIATE EFFECT AND IN FULL. I AM READY TO PAY ALL WHAT I OWE YOU, but nothing more. IF YOU WANT MORE RATHER YOU APROACH A CHARITY ORGANIZATION BUT NOT ME.