RM
Rabe M
1 reviews | Active since Jun 2018
04 May 2020, 09:40
Vodacom working with RMSC on creating ********** contracts
Good day I am not happy with with the fact that you are working with the company called RMCS to do ********** contracts for clients,if you are not part of it why don't you confirm with the responsible person before activating the contract. My number is now on on contract something of which i was not aware, can you together with RMSC help each other on canceling the contract that you app**** for me. For a mere sim swap you ask questions, but then for a 24 months contract you just create it without asking any question, come on guys, for such a big company doing unpleasant things is just disappointing. Please find a way to change my number to prepaid again.
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Vodacom's replyOfficial
04 May 2020, 10:12Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 May 2020, 10:12
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
RM
Rabe M's updateReviewer Update
05 May 2020, 02:41Dear Vodacom my number has been changed from u choose flexi to something bonus, now i can't make any calls or rather say i can't do anything with my phone when using my 071.... Number,can you kindly fix it,and please stop ignoring my texts, i do have an email address that we can communicate with.
RM
Rabe M's update05 May 2020, 02:41
Reviewer Update
Dear Vodacom my number has been changed from u choose flexi to something bonus, now i can't make any calls or rather say i can't do anything with my phone when using my 071.... Number,can you kindly fix it,and please stop ignoring my texts, i do have an email address that we can communicate with.