JK
Jabulani K
1 reviews | Active since Nov 2018
14 Nov 2018, 22:21
Vodacom working with andro-games
Vodacom please sort out your issue with "andro-games". I have lost close to R800. When I call your agents they are telling me that the so called andro-games has been deducting R7 everyday...under your watch! How come other networks warn their customers when there is an app or WASP deducting money??
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Replies (2)
Vodacom's replyOfficial
15 Nov 2018, 07:04 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 Nov 2018, 07:04
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
15 Nov 2018, 09:43Dear Jabulani,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We tried calling you today and we were advised that you were not available at the time. We have responded to you via email. Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We tried calling you today and we were advised that you were not available at the time. We have responded to you via email. Regards Consumer Website Team(SA)
Vodacom's reply15 Nov 2018, 09:43
Official
Dear Jabulani,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We tried calling you today and we were advised that you were not available at the time. We have responded to you via email. Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We tried calling you today and we were advised that you were not available at the time. We have responded to you via email. Regards Consumer Website Team(SA)