Vodacom...work on Customer Service

<p>It has been more than a week since i reported the problem with our Vodacom Cell Service. I have received two phone calls from Vodacom, stating they will be sending out someone to Improve our Cell Signal, because that seems to be the problem.</p> <p>When I phoned Vodacom Customer Care on Sunday (18 Dec 2016) the lady wouldn't report my problem, she said i had to send another email then someone will get back to me. So i send another email, and i am still waiting for feedback.</p> <p>My phone barely has enough signal, inside the house and outside, to send a whatsapp, or even a message. I can't access the internet, and worst of all, i have a prepaid router, i bought all those GB and i am not able to use them. Is Vodacom going to give back all those MG i lost due to being able to use it and then it expiring?</p> <p>What more must i do to get help. It has been more than a week, i have send my coordinates like they asked, i have phoned again, i have emailed again, what more must i do to get the cell service fixed?</p>