Vodacom Woodmead Pathetic Staff -Thembi

Hi Vodacom what pathetic service from Vodacom WOODMEAD, rude uninformed staff member who yells I’m not giving you my surname.. all my husband wanted was a deal match and upgrade.... Vodacom... teach staff to try and assist not say NO I’ve never heard of this. My husband is so upset he’s moving his contract to Telkom Mobile @Thembi from WOODMEAD well done you just lost a customer.... to add insult to injury Vodacom Facebook administrator suggested i go back to Woodmead & try again. Why would i do that! Simply this was all about was time.. .it was 17:30 & store closes @ 18:00 so she was not interested in helping or bothering to find out how to assist. Big companies like Vodacom need to ensure their staff are living their brand .... How is the future exciting???? Whether a franchise store or not. How are you going to retain customers if the Vodacom shops treat customers like this?