VODACOM WON'T PAYBACK MY MONEY!!!!
I have been trying to claim back my credit from Vodacom since 7 July 2021. This was after I cancelled my router with them but they continued to bill me for two months and I paid. Later on, when I looked into the matter I realised that Vodacom was charging me after I cancelled.
It has been 4 months and they have not paid me back, if there is anyone considering utilizing the services of VODACOM please spare yourself the frustration and your money.
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Vodacom's replyOfficial
28 Oct 2021, 18:25Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply28 Oct 2021, 18:25
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team