CK
Charldene K
1 reviews | Active since May 2018
10 Jan 2022, 14:36
Vodacom won't pay what's rightfully due to me
So I received an email telling me I'm going to receive 3 months worth of premiums back, from the unauthorized debit orders, but they deducted for 5 months. Is Vodacom going broke? Is this why there's only a pathetic call centre and the cannot pay what is rightfully due?
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Vodacom's replyOfficial
10 Jan 2022, 16:05 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Jan 2022, 16:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team