Vodacom won’t pay me my money after migration.

Item: Vodacom
Rating: 1
Author: Machaka R

Since I migrated from Individual to Business contract in March of 2020, Vodacom has been owing me R1’831.83 on my Individual contract. I have called countless times and e-mailed as per the consultant’s advice to no avail. I am as frustrated ... Today I called and was given yet another reference number. I seem to be losing my money to Vodacom.

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Replies (1)

Vodacom's replyOfficial

18 Sept 2020, 07:11

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply18 Sept 2020, 07:11

Official