Vodacom wont let me cancel and horrible customer care service

Item: Vodacom
Rating: 1
Author: Magugu G

I took a contract with Vodacom home internet and now they wont let me cancel the contract and when I call customer services they are soo rude I wont never recommend Vodacom to anyone it has failed me and they don't know how to treat they customers. Vodacom is a isn't a company you should take any contract with please don't.

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Replies (1)

Vodacom's replyOfficial

05 Jun 2024, 07:12

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply05 Jun 2024, 07:12

Official